The Richard-Lee Barker is a seasoned maintenance expert with over 30 years of hands-on experience in the hospitality industry. Having worked in a variety of settings from bustling hotels to serene resorts, he has seen it all.

His journey has been fueled by a passion for creating comfortable and efficient environments that enhance guest experiences. Throughout his career, Richard-lee has tackled countless challenges, learning invaluable lessons along the way. He understands the ins and outs of maintenance work and has a knack for troubleshooting problems before they escalate.

This book is a culmination of his knowledge, aimed at empowering others in the industry to streamline their processes and elevate their service. When not immersed in maintenance, Richard-lee enjoys fixing electronics, (cell phones, tablets, computers etc.) and spending time with family. He believes that every challenge is an opportunity for growth and is excited to share practical strategies that can make a difference.